الشروط والأحكام

WEWATEA FZC LLC maintains the website www.WEWATEA  (“Site”). Below are the terms of use that govern use of the Site (“Terms of Use”). By using the Site you expressly agree to

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

 be bound by these Terms of Use and the  www.WEWATEA Privacy Policy  and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. WEWATEA reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please see this page from the site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, WEWATEA may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

CANCELLATION POLICY – The expected time span for reporting the services ordered to be cancelled and the conditions under which cancellation will be allowed.

Limited license. You are granted a limited, non-exclusive, revocable, non-transferable license to use and access the Site in accordance with the requirements and restrictions of these Terms of Use. WEWATEA may change, suspend or discontinue any aspect of the Site at any time. WEWATEA may also, without notice or liability, impose limits on certain features and services or restrict your access to all or parts of the Site. You will have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as set forth in the Terms of Use, you may not, directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve or create Any new or derivative works from, display, distribute, perform or in any way exploit the Site or any of its contents (including the Software), in whole or in part.

  1. Site Operation:  The United Arab Emirates is our home country. WEWATEA controls this Site from the United Arab Emirates and WEWATEA makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations, you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, without limitation, any United Arab Emirates export laws and regulations.
  1. Applicable law. The laws of the United Arab Emirates govern the use of the Site and the Terms of Use, without regard to its conflict of laws principles. All disputes arising in connection therewith may only be considered by a competent court in the United Arab Emirates
  1. For transactions with multi-currency rates,  the displayed rate and the currency you have selected will be the same as the rate and currency charged on the card and printed on the transaction receipt.
  1. Purchases. The company accepts  payment via Visa or MasterCard debit and credit cards in UAE dirhams for its products and services. All online purchases are also subject to the terms and conditions of the respective merchant service providers. Please review the user agreement and privacy policy of the applicable merchant service provider before entering into any transaction. Explanation. These Terms of Use supersede all other written or oral communications or agreements regarding the subjects discussed in these Terms of Use. Waiver or modification of these Terms of Use

It will only be effective if it is in writing and signed by an authorized employee of the company. All refunds will be returned to the original method of payment.

  1. Office of Foreign Assets Control (OFAC) in sanctioned countries. The Company will not trade  with or provide any services to individuals and companies owned, controlled, or acting for or on behalf of OFAC targeted countries, individuals, groups, and entities, such as terrorists and drug traffickers designated under OFAC programs who are not a designated country.
  1. Representations made by you. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to WEWA through the Site or for inclusion on the Site will not impersonate, violate or infringe upon the rights of any third party including trade secret, copyright, trademark, trade dress, privacy, patent or other Personal or property rights. A customer using the Website who is a minor/under 18 years of age shall not register as a user of the Website and shall not transact on or use the Website.
  1. Permitted use. You agree that you may only visit, view and retain pages of this Site for your personal use, and that you may not duplicate, download, publish, modify or otherwise distribute the material on this Site for any other purpose. Instead of personal use, unless specifically permitted by WEWATEA. You also agree not to deep-link to the Site for any purpose, unless specifically permitted by WEWATEA. The content and software contained on this site are the property of WEWATEA. The cardholder must retain a copy of transaction records and the merchant’s policies and rules.
  1. Your account. If you use the  www.WEWATEA website  , you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site will not be liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of or in connection with your failure to comply with this section.
Policies
Please read our policies and terms carefully before making any purchase or sale through this digital platform (application – website).
Section 1: Definitions
The following terms have the following meanings:
1- WEWATEA :  An individual business establishment licensed by the Government of Sharjah – Free Zone Authority, Sharjah Publishing City, United Arab Emirates.
2- The Agreement  : It is the current document with all its contents, up to specifying the rights and obligations of the parties (customer – seller or user – buyer or customer) with regard to the use of the digital platform mentioned in clause (1).
3- Customer:  The customer of the digital platform mentioned in Clause (1) under the commercial license issued by the Government of Sharjah – Free Zone Authority, Sharjah Publishing City, United Arab Emirates.
4- User (seller or any other capacity):  The party who uses the digital platform or website to create a service account and make it available for downloading and uploading to computers, smart phones, mobile phones, or any other electronic device that allows the digital platform to be downloaded.
5- The customer (buyer or in any other capacity  ): is the party contracting with the party mentioned in Clause 4 (the seller) in any capacity, and he becomes a party to this agreement upon approval of this agreement to purchase his products. Supplies or concluding any other contractual operations.
6- The digital platform or website:  The environment designated for access by users and customers alike, in which the user content mentioned in Clause (4) is presented according to the chosen package and according to the services provided.
7- The account:  which explains all the user or customer data clearly and sufficiently and includes all information and data about the customer or user, which includes, but is not limited to, the name, surname, gender, date of birth, email address, the customer’s commercial license, and other private data, whether he is a natural person or Legally, to be a member according to the package chosen through the digital platform or website.
8- Type of services:  a group of goods, services, activities, products or marketing offers that the user provides through his own account directly to customers, by uploading them to his own account without any responsibility on the digital number customer. platform.
9- Prohibited services and goods  : All activities, goods, materials, products, or marketing offers provided by the user that conflict with the laws of the United Arab Emirates or any other laws, violate public order or public morals, or violate intellectual property rights. In accordance with the laws applicable in the United Arab Emirates or international agreements.
10- Supporting papers or documents:  The official papers requested by the user and who is obligated to provide them to the digital platform customer before signing or approving this document or the documents required after that which the customer may request after that. Sign or approve this document while it is in effect.
11- Payment of financial dues  : It is the payment of financial dues, whether owed by the user or the customer, in accordance with the provisions, laws and regulations issued by the Central Bank of the United Arab Emirates regarding payment via PayPal and credit cards of any type. , or any other payment method that the digital platform customer may later specify, for purchases or other transactions through the digital platform.
Section Two: Customer Rights:
1- The customer has the exclusive right to all the rights described below, without any legal obligation towards the user or any other party to provide any reason, and he may not be obligated in any way.
2- The customer has the right to exploit, copy, disclose, display, share, distribute, modify or create copies of any user-generated content provided by the user on the digital platform for any purpose or reason without any notification or giving reasons to the user.
3- The customer has the right to delete, block or suspend the membership of any user or customer in the digital platform if the digital platform is used in violation of the law of the United Arab Emirates, public order or public morals or if any violation is committed by the user or customer in conflict with the uses of The digital platform or the purposes for which it was prepared.
4- Within the limits of this agreement, the customer must notify the user in writing of the tasks and activities that will be provided to serve the customer and the user is committed to them.
5- The customer or his employees will not be responsible for any action taken by the user against the customer or vice versa, or for any action taken by a third party against the user or the customer.
6- The customer has the right to resort to the user with all forms of legal procedures to collect any amounts paid by the customer to the customer or any other party as a result of the user’s behavior during the validity of the agreement or after its expiration. Its duration and validity. In addition, the Customer has the right to collect the above-mentioned amounts, even if the User is subject to any administrative or criminal penalty.
7- The customer has the right to amend this agreement or document during its validity without the need for the approval of any of the parties. Signing this agreement or document is considered an implicit acknowledgment of approval of the amendments during the validity period of the agreement, if any.
Section Three: User Obligations:
1- The user of the digital platform is obligated to keep all his information on the digital platform, including relevant intellectual and commercial property documents, legal documents, photos, videos, keywords or passwords, and everything that the digital platform requires.
2- The user is obligated to submit the correct documents required when registering on the digital platform, and he is also obligated to submit them upon request during the validity of this document or agreement within 7 days from the date of the user’s request. Digital platform client. In case of failure to submit documents, the Customer has the right to stay or suspend the User Account.
3- The user is obligated not to use any device, systems, programs, or any means to harm the digital platform or disrupt its functions.
4- The user has no right to copy, modify, or expose the digital platform to danger, or damage or create any work that is harmful to the digital platform or customers, and he will be exposed to criminal and civil liability if he does so.
5- The user has no right to engage in any fraud, deception, misleading, distortion of the essence of the product or extortion, or to carry out any act punishable by law or resulting in civil liability.
6- The user is responsible for maintaining his login data, which is the responsibility of the user alone. The user has the right to
Obtain and re-create the password by submitting the application form approved by the customer and available on the digital platform.
7-The user must inform the digital platform team of any suspicious activity or unauthorized access, and the customer is in no way responsible for the actions of others.
8- The user undertakes and acknowledges not to disclose his confidential data to any other party in any way.
9- The user bears full responsibility for all damages and liabilities of any kind or nature and compensates the customer or the digital platform. The User shall bear all expenses, fees, costs and compensation incurred by the Customer due to the User’s misconduct towards third parties or towards the Customer or his failure to comply with the provisions of this document.
10- The user is committed to maintaining customer confidentiality and the confidentiality of their information, and bears all criminal and civil legal responsibilities resulting from the disclosure of their data and customer information. In addition, the user is obligated to maintain the confidentiality of this agreement and not disclose it except with written approval from the customer or the competent authorities. The user undertakes to maintain intellectual property rights and the confidentiality of information related to the digital platform and everything covered by the platform or its working mechanism.
11- The user is obligated to provide the services or goods provided by him if the customer requests them to the maximum extent and to complete his task to the fullest extent. If there is a need to provide a specific service, the user is obligated to deliver it according to the time and place agreed upon between the user and the customer, while bearing all delivery expenses. In the event of a violation, the user bears all legal consequences.
Section Four: Client Obligations
1- The customer is obligated not to use any device, systems, programs, or any means to harm the digital platform or disrupt its functions.
2- The customer has no right to copy, modify, or expose the digital platform to danger, or damage or create any work that is harmful to the digital platform or customers, and the customer will be exposed to criminal and civil liability if he does so.
3- The user bears full responsibility for all damages and liabilities, regardless of their type or nature, and to compensate the customer or the digital platform, while bearing all expenses, fees, costs and compensation incurred by the customer.
Due to the customer’s misconduct towards third parties or the customer or his failure to comply with the provisions of this document.
4- The customer is obligated to pay the value of the service or good if requested by the payment method applied in the digital platform, and to pay its value and the delivery fees agreed upon between the customer and the user.
5- The customer is not entitled to recover the amount paid to the user for consumer goods (food and drinks), and the customer is entitled to recover what was paid to the user for the rest of the goods and services within a period not exceeding 7 days.
Section 5: Payment
1- The user is obligated to pay the amounts due to the customer according to the chosen package available on the digital platform he chose after completing all the required documents, supporting documents and correct information and acknowledging that he has read this document.
2- The user may not request a refund in relation to the tasks he performs, if the account is suspended or closed at the user’s request, due to a criminal penalty, violation of the terms and conditions of this document, or pursuant to a decision from a concerned party, or in any other case.
Section Six: Prohibited goods and services
1- Non-pet animals: It is prohibited to display, publish, offer to sell, or sell animals whose possession is punishable in accordance with international agreements, laws, regulations, or ministerial decisions of the United Arab Emirates.
2- It is prohibited to sell, offer for sale, or conclude transactions based on exact copies or copies that violate copyrights and trademarks or that conflict with the provisions of laws, regulations, and ministerial decisions related to intellectual property.
3- It is prohibited to sell or offer to sell codes, programs, media, digital links, or the like that direct to other websites of any kind or blogs.
4- It is prohibited to sell or offer to sell any type of medication, drugs, herbs, injections, or anything within the medical specialty unless the user is one of the pharmacies licensed to sell these goods.
5- It is prohibited to sell, offer to sell, promote, or advertise any food or drink that violates Islamic law or the laws of the United Arab Emirates.
6- It is prohibited to sell, offer to sell or promote any lottery tickets, currency-operated machines, and gaming machines that may not be converted to use currencies and credit cards.
7- It is prohibited to sell antiquities or any antiquities or goods considered antiquities under international agreements, the laws of countries around the world, or the law of the United Arab Emirates.
8- It is prohibited to sell, offer to sell, or promote any product or means that incites hatred, provokes strife, violence, racism, religious or sexual fanaticism, or the like, which conflicts with international agreements or the laws of the United Arab Emirates or any other country’s law.
9- It is prohibited to sell or offer to sell petroleum products, fuel oil, or any petroleum derivative product unless obtaining permission from the competent authority.
10- It is prohibited to sell, offer to sell, or promote any pictures, films, or magazines that contain pornographic or indecent terms or meanings.
11- It is prohibited to sell or offer to sell devices that are used primarily for the purposes of secret access to all types of correspondence or for the purpose of facilitating this act.
12- It is prohibited to sell or offer to sell any tobacco products, accessories or accessories of any kind unless obtaining a license from the competent authority.
13- It is prohibited to sell or offer to sell weapons, ammunition, their spare parts, accessories, or explosives of any kind, whether for a legitimate or illegal purpose.
14- It is prohibited to sell or offer to sell any products that violate the privacy of the association’s individuals or its governmental, semi-governmental or private institutions, in addition to any government documents of all forms or types, except those authorized to be sold.
15- It is prohibited to sell or offer to sell keyboard monitoring programs, spam messages, used phone SIM cards, or e-books that are not covered by sales rights, unless there is written approval from the relevant authorities or evidence of the absence of this. Object to selling it through the platform.
16- It is prohibited to sell or offer to sell any good, service or product that may constitute a crime under the law of the United Arab Emirates.
17- In the event of a violation of any of the provisions contained in this document or the agreement, the customer has the right to take any legal action he deems appropriate.
Section 7: General
1- The digital platform operates at the level of the United Arab Emirates, and if the customer launches it at the regional or international level, no additional amounts will be charged to the user during the validity of this agreement or document.
2- Third party rights: This agreement does not grant any right or benefit to any third party, and no third party has the right to enter into this agreement.
3- This document or agreement may not be transferred exclusively to the user’s designated or non-appointed successors, nor may it be transferred to any other party except after obtaining written approval from the administration of the digital platform.
4- The digital platform will be operated according to the Gregorian calendar only.
5- This document or agreement does not represent any type of partnership, agency, or legal representation between the two parties, and each party will be responsible for its own actions. In addition, the User may not prevent the Customer from enabling any other party to use its Digital Platform by engaging in the same activity operated by the User.
6- Jurisdiction of the courts and applicable law: In the event of any dispute arising between the customer and the user, the Sharjah courts are competent to settle disputes. In addition, the law of the United Arab Emirates is the law applicable in the dispute and Arabic is the language adopted in this document.
7- Limitation of liability: In all cases, the user is committed to protecting the customer, his officials, employees, and customers, and disclaiming his responsibility towards any other party, with regard to any claims, issues, disputes, losses, damages, or legal violations. Or costs or legal expenses that may be awarded in favor of clients or any other party. In addition, the User undertakes to disclaim any liability for any loss of revenues, profits, anticipated profits, contracts, business opportunities or any losses.
Whatever it is, the user also bears full responsibility for his account on the digital platform and what may result from its misuse, neglect, non-compliance, non-compliance with the provisions of this document, or non-compliance with international agreements or the laws of the United Arab Emirates.
8- The user and the customer acknowledge that they have read and agreed to this document or agreement with all its contents and that they have accepted and acknowledged any amendment to this document without referring to them or informing them of that.

No commercial use. You may not use this Site for any commercial purposes such as making sales of goods or services of any kind. You must obtain WEWATEA ‘s prior written consent to make commercial offers of any kind on the Site, whether by advertising, offers, links, or any other form of communication. WEWATEA will investigate and take appropriate legal action against anyone who violates this provision, including, without limitation, removing the offending communications from the Site and barring such violators from using the Site.

Links and search results. The Site may automatically produce search results that refer to and/or link to third party sites throughout the World Wide Web. WEWATEA has no control over these sites or the content contained within them. WEWATEA does not guarantee , represent or warrant that the content on the Sites is accurate, legal and/or inoffensive. WEWATEA does not endorse the content of any third-party site, and makes no representation or warranty regarding such sites, including that they will not contain viruses or otherwise affect your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against WEWATEA for any damages or losses whatsoever, resulting from your use of the Site to obtain search results or link to another site. location. If you have a problem with a link from the Site, you may notify us at

support@wewatea.com

Copyright Policy. WEWATEA may terminate the privileges of any user who uses this Site to illegally transmit copyrighted material without a license, express consent, valid defense, or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyright or other rights of third parties.

intellectual property. Although WEWATEA is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials are available to users through the WEWATEA system . The Online Materials are the intellectual property of WEWATEA and are protected by U.S. and international intellectual property laws. The Online Materials may not be copied or redistributed in whole or in part without the prior written consent of WEWATEA , except as expressly and specifically permitted by these Terms of Use.

The Online Materials are and will remain the exclusive property of WEWA. All rights, titles and interests in and to the Online Materials are and will remain solely owned by WEWATEA . Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise transfer the Online Materials or any rights relating thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use transfers to you any right, title or interest, except as a license with express rights and subject to all restrictions contained herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the Online Materials to create a product for resale or to use the Online Materials in any way that competes with WEWATEA .

You acknowledge and agree that WEWATEA will own all rights, titles and interests in any copy, translation, modification, adaptation, derivative work or improvement of the Online Materials created by or for you. At WEWATEA’s request , you shall execute or obtain the execution of any document that may be necessary to assign such rights, titles or interests to WEWATEA or perfect such rights, titles or interests in WEWATEA ‘s name . Disclaimer of Warranty and Limitation of Damages. The Company makes no warranty or representation of any kind, whether express or implied, including but not limited to the warranty of title or non-infringement or the implied warranty of merchantability, fitness for a particular purpose, non-infringement or other violation of rights with respect to The availability, accuracy, validity, reliability or content of these pages and/or the Site. The Company also makes no representation or warranty as to the accuracy or reliability of any advice, opinion, statement or other information submitted, displayed or uploaded through the Site by any User. The Company will not be liable for any direct, indirect, incidental, special or consequential damages, lost profits, or business interruption arising out of the use of or inability to use this site, even if the Company has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. The Company’s liability in such a case will be limited to the maximum extent of liability permitted by law.

Violation of terms of use. You understand and agree that in WEWATEA’s sole discretion, and without prior notice, WEWATEA may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized User Information, if WEWATEA believes that the information you provide is infringing or inconsistent. violates these Terms of Use, violates the rights of the Company or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to Company for violations of these Terms of Use, and you agree to seek injunctive or other equitable relief for such violations. The Company may disclose your User Information if required to do so by law or subpoena.

Compensation. You agree to indemnify and hold WEWATEA, its subsidiaries, affiliates, officers, agents, partners and other employees harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to, arising out of or relating to you.

Use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

The license granted to you. By providing materials to WEWATEA , including by submitting or uploading content or materials for use on the Site, you represent and warrant that you or the owner of all rights to such content or materials have expressly granted WEWATEA a worldwide, irrevocable, in all languages, perpetuity right to use and exploit all or any part of the content and materials you provide. WEWATEA may publish and distribute any content or materials submitted at its sole discretion and in any manner now existing or later developed. You agree to waive all claims and have no recourse against WEWATEA for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to WEWATEA . Any communications or materials you transmit to WEWATEA will be treated as non-confidential and non-proprietary and WEWATEA may disseminate or use them for any purpose, including, without limitation, developing, creating, manufacturing or marketing products or services.

Advertising. The Site may contain advertising and/or sponsorships. The advertisers and/or sponsors providing such advertising and sponsorships are solely responsible for ensuring that material submitted for inclusion on the Site is accurate and complies with all applicable laws. WEWATEA is not responsible for the acts or omissions of any advertiser or sponsor.

Independence. If any provision of these Terms of Use is deemed invalid, void, or unenforceable, the remaining provisions shall nonetheless remain in full force and effect.

The headings and section titles in this Agreement are for convenience and do not define, limit or expand any provision of this Agreement.

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