The words of which the first letter is capitalized have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in the singular or plural.

Definitions

For the purposes of this disclaimer:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to [wewatea.com FZC LLC] and
“Goods” refers to items offered for sale on the Service.
“Orders” means a request from you to purchase goods from us.
“Service” refers to the Website.
“Website” refers to [wewatea.com], accessible from [http://wewatea.com]
“You” means the individual accessing the Service, or the company, or other legal entity on whose behalf such individual is accessing the Service The Service or its use, as applicable.

Thank you for visiting and shopping at [wewatea.com]. The following terms and conditions constitute our shipping policy.

Domestic Shipping Policy
Shipment Processing Times

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping fees for your orders will be calculated and displayed at checkout.

Shipping Method: FedEx Standard
Shipping Cost: Free for orders over AED 100 or in Musaffah
Estimated Delivery Time: 3-5 Business Days
Shipping Method: FedEx 2 Day
Shipping Cost: AED 12.95
Estimated Delivery Time: 2 Business Days
Shipping Method: Super Fast
Shipping cost: 19.95 AED
Estimated delivery time: within 24 hours

Overnight delivery is only available for orders with delivery addresses within Abu Dhabi. Delivery delays can occur occasionally.

Shipping to P.O. Gulf Air boxes or addresses

www.wewatea.com ships to addresses and points of sale within the United Arab Emirates, Saudi Arabia, Bahrain, Kuwait and Qatar.

Confirm shipment and track order

You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, duties and taxes

www.wewatea.com is not responsible for any customs duties or taxes applied to your order. All fees charged during or after shipment are the customer’s responsibility (tariffs and taxes)

Damages

www.wewatea.com is not responsible for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipping company to file a claim.

Please save all packaging materials and damaged merchandise before filing a claim.

Multiple orders

Multiple bookings/orders/shipments may result in multiple postings to the cardholder’s monthly statement

Plane trees

Please note: The electronic product can only be shipped within the UAE and Gulf countries only.

call us

If you have any questions about this shipping policy, you can contact us:

By visiting this page on our website: تواصل معنا
by sending us an email: support@wewatea.com